Legal

Legal Notice

Effective date: 21 July 2026Last updated: 21 July 2026

1. Website owner

In accordance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, users of this website are informed of the following identifying information: Trading name: Aero Leadership Legal owner: Robert Hendrik van de Hoef Registered address: Carrer de Gertrude Stein 1, 2-2B, 07004 Palma, Spain Email: hello@aeroleadership.com Website: https://www.aeroleadership.com In this Legal Notice, “Aero Leadership”, “we”, “us” and “our” refer to the legal owner identified above.

2. Purpose of the website

The purpose of the Aero Leadership website is to provide information about and offer access to educational and professional-development products and services. These may include:

Online courses;
Recorded video lessons;
Written educational materials;
Downloadable resources;
Exercises and assessments;
Professional-development certificates;
Newsletters;
Organizational training licences;
Multi-seat course licences;
Non-profit pricing;
Affiliate or referral programs; and
Related educational services.

The website may also provide information concerning leadership, communication, teamwork, situational awareness, decision-making, crisis management, threat and error management, risk management and organizational reliability.

3. Applicable terms

Access to and use of this website are subject to:

This Legal Notice;
The Terms of Service;
The Privacy Policy;
The Cookie Policy;
The applicable sales-page information;
Checkout conditions;
Any multi-seat licence agreement; and
Other conditions expressly accepted by the user.

Users should read these documents before purchasing or using any service. Purchasing or accessing a paid course may require express acceptance of the Terms of Service and any purchase-specific conditions. Consent to optional cookies or marketing communications will be requested separately where required.

4. Website access

Access to the public parts of the website is generally free, excluding the cost of internet access charged by the user’s telecommunications provider. Certain content and services require:

Registration;
Creation of a user account;
Payment;
A valid course licence;
An invitation from an organizational purchaser; or
Acceptance of additional contractual conditions.

Aero Leadership may modify, suspend, restrict or discontinue any public part of the website where reasonably necessary. Changes affecting purchased digital services will be handled in accordance with the Terms of Service and applicable law.

5. User responsibilities

Users agree to use the website and its services:

Lawfully;

In good faith;
In accordance with this Legal Notice;
In accordance with the Terms of Service;
Without infringing the rights of Aero Leadership or third parties; and
Without damaging or interfering with the website or its systems.

Users must not:

Use the website for unlawful or fraudulent purposes;
Attempt to gain unauthorized access;
Interfere with the website’s security;
Introduce malware, viruses or harmful code;
Scrape or systematically extract website content;
Circumvent access restrictions;
Impersonate another person;
Submit false or misleading information;
Use another person’s account;
Share paid course credentials;
Copy or redistribute protected course content; or
Use the website in a manner that may damage its operation or reputation.

Users are responsible for the accuracy of information they submit.

6. User accounts

Certain services require a personal user account. Users are responsible for:

Providing accurate registration information;
Keeping their information current;
Protecting their password and login credentials;
Preventing unauthorized account access;
Using only the course seats assigned to them; and
Informing Aero Leadership of suspected unauthorized access.

Accounts and individual course seats may not be shared unless expressly authorized in writing. Aero Leadership may suspend access where there is reasonable evidence of:

Account sharing;
Unauthorized copying;

Fraud;
Security misuse;
Payment abuse;
A serious breach of the Terms of Service; or
Unlawful activity.

7. Intellectual and industrial property

Unless otherwise stated, all website and course content is owned by or licensed to Aero Leadership. Protected materials may include:

Website text;
Course text;
Videos;
Audio;
Images;
Illustrations;
Graphics;
Diagrams;
Infographics;
Logos;
Trademarks;
Brand elements;
Course structures;
Frameworks;
Exercises;
Assessments;
Presentations;
Templates;
Downloadable materials;
Source code;
Website design;
Databases; and
The selection and arrangement of content.

These materials are protected by applicable intellectual and industrial property laws. Access to the website or purchase of a course does not transfer ownership of any intellectual property.

Users receive only the limited rights expressly granted under the Terms of Service or the applicable licence.

8. Permitted use of content

Users may view public website content for personal and informational purposes. Authorized course participants may use purchased course materials for their own personal or internal professional learning, subject to the applicable licence. Users may not, without prior written authorization:

Reproduce substantial parts of the website or courses;
Copy or record course videos;
Redistribute course materials;
Publish protected content;
Upload materials to shared platforms;
Resell or sublicense content;
Translate materials for distribution;
Create derivative commercial products;
Remove copyright or trademark notices;
Use the materials to create a competing course;
Make protected content available to unauthorized users; or
Use Aero Leadership branding in a manner suggesting endorsement.

Nothing in this Legal Notice restricts uses expressly permitted by mandatory law.

9. Aero Leadership name and branding

The names, logos, visual identity and other distinctive signs associated with Aero Leadership may not be used without prior written authorization. Completion of a course does not authorize a user to:

Represent themselves as an employee or agent of Aero Leadership;
Claim endorsement by Aero Leadership;
Use the Aero Leadership logo commercially;
Issue Aero Leadership certificates;
Offer Aero Leadership training to third parties; or
Imply an affiliation that does not exist.

Users may truthfully refer to completing a course where applicable, provided that the statement is accurate and not misleading.

10. Third-party intellectual property

Third-party names, trademarks, case studies, photographs, quotations and other materials appearing on the website or in the courses remain the property of their respective owners. Their inclusion does not necessarily imply:

Sponsorship;
Partnership;
Endorsement;
Approval; or
Commercial affiliation.

Aero Leadership seeks to respect the rights of third parties. A rights holder who believes that material on the website infringes their intellectual property may contact: hello@aeroleadership.com The notice should identify:

The protected work;
The allegedly infringing material;
Its location;
The complainant’s contact information;
The basis of the claim; and
Evidence of ownership or authority to act.

11. Educational information

The content provided through Aero Leadership is intended for general educational and professional-development purposes. It does not constitute:

Legal advice;
Financial advice;
Medical advice;
Psychological treatment;
Employment advice;
Regulatory advice;
Aviation operational instructions;
Safety-critical instructions; or

Organization-specific professional consulting.

Users must independently evaluate how course concepts apply to their circumstances. Course content does not replace:

Applicable law;
Regulatory requirements;
Professional advice;
Company policies;
Aircraft or equipment manuals;
Safety-management systems;
Operational procedures; or
Qualified risk assessment.

12. No guarantee of results

Aero Leadership does not guarantee that use of the website or completion of a course will result in:

Employment;
Promotion;
Professional certification;
Regulatory approval;
Accreditation;
Increased revenue;
Improved organizational performance;
Elimination of operational errors;
Prevention of accidents or losses;
Successful implementation of a management system; or
Any particular personal or commercial outcome.

Results depend on many factors outside Aero Leadership’s control, including:

User participation;
Prior experience;
Implementation;
Organizational culture;
Leadership support;
Resources;
External conditions; and
Applicable laws and standards.

13. Accuracy and currency of information

Aero Leadership seeks to provide accurate and useful information. However:

Educational material may simplify complex events;
Historical case studies may be summarized;
Sources may contain different interpretations;
Laws and professional standards may change;
External links may become outdated;
Course examples may not apply to every organization; and
Minor errors may occur.

Users should independently verify information before relying on it for a material, regulated, commercial or safety-critical decision. Suspected errors may be reported to: hello@aeroleadership.com Aero Leadership may correct, update or replace content without prior notice, subject to the rights applicable to purchased services.

14. Website availability

Aero Leadership aims to keep the website and course services reasonably available. However, uninterrupted access cannot be guaranteed. Access may be temporarily unavailable because of:

Maintenance;
Technical updates;
Security measures;
Hosting problems;
Platform outages;
Internet failures;
Cybersecurity incidents;
Third-party service interruptions;
Events outside reasonable control; or
Necessary changes to the services.

Aero Leadership will take reasonable measures to restore access.

Remedies relating to significant interruption of a purchased course are governed by the Terms of Service and applicable consumer law.

15. External links

The website or courses may contain links to websites and resources operated by third parties. External links are provided for convenience, reference or educational purposes. Unless expressly stated, Aero Leadership does not:

Control external websites;
Endorse their content;
Guarantee their availability;
Guarantee their security;
Accept responsibility for their independent privacy practices; or
Accept responsibility for transactions entered into with them.

Users should review the legal terms and privacy information of third-party websites before using them.

16. Third-party platforms and providers

Aero Leadership uses third-party services to operate the website and courses. These may include:

Lovable, for the main website;
OnlineCourseHost, for course hosting and delivery;
Bunny Stream, for video hosting and playback;
Stripe, for payment processing;
SendFox, for newsletters and email marketing;
Google Analytics, for consent-based website analytics;
Meta Pixel, for consent-based advertising measurement;
Zoho Mail, for business email communications; and
Relevant infrastructure and hosting providers.

These providers may experience interruptions or make changes to their services. The use and processing of personal data through these services are explained further in the Privacy Policy and Cookie Policy.

17. Personal data

Aero Leadership processes personal data in accordance with its Privacy Policy.

The Privacy Policy explains:

The identity of the data controller;
The categories of personal data collected;
The purposes of processing;
The applicable legal bases;
Data recipients and service providers;
International transfers;
Retention periods;
Security measures; and
User rights.

Privacy-related requests may be sent to: hello@aeroleadership.com

18. Cookies

The website uses cookies and similar technologies. Strictly necessary cookies may be used to provide essential functions such as:

Security;
Login;
Session management;
Checkout;
Course access; and
Storage of cookie preferences.

Non-essential cookies, including Google Analytics and Meta Pixel technologies, will be used only where an appropriate legal basis exists. Where consent is required, users will be able to:

Accept non-essential cookies;
Reject non-essential cookies;
Select cookie categories; and
Change or withdraw their choices.

Further information is provided in the Cookie Policy.

19. Commercial communications

Aero Leadership may send promotional or newsletter communications where:

The recipient has given consent;
Another lawful basis applies; and
The communication is permitted by applicable law.

Commercial communications will be identifiable as such where required. Recipients may unsubscribe by:

Using the unsubscribe link in an email; or
Contacting hello@aeroleadership.com.

Unsubscribing from marketing does not prevent Aero Leadership from sending necessary transactional or service communications.

20. Purchases and digital services

Purchases of courses and other paid services are governed by the Terms of Service and the conditions presented before checkout. Relevant purchase information may include:

Course characteristics;
Total price;
Applicable taxes;
Payment method;
Access period;
Technical requirements;
Withdrawal rights;
Circumstances in which withdrawal rights may be lost;
Refund conditions; and
Customer-support information.

Users should review this information before completing a purchase.

21. Consumer withdrawal rights

Consumers may have a statutory right to withdraw from a distance contract within the applicable legal period. For immediately supplied digital content or digital services, the consumer may lose that withdrawal right after:

Expressly requesting immediate delivery;
Giving prior express consent for delivery to begin;
Acknowledging the loss of the withdrawal right; and

Delivery or access beginning,

where the legal requirements for that loss have been satisfied. The precise conditions are explained in the Terms of Service and at checkout. Nothing in this Legal Notice removes mandatory consumer rights concerning defective, inaccessible or non-conforming digital content or services.

22. Limitation of responsibility

Aero Leadership is responsible for its services to the extent required by applicable law. Subject to mandatory legal rights, Aero Leadership is not responsible for damage caused solely by:

Unlawful use of the website;
User failure to protect account credentials;
Unsupported devices or software;
User internet connectivity;
Third-party browser extensions;
Corporate network restrictions;
User application of educational content without appropriate judgment;
External websites;
Circumstances outside Aero Leadership’s reasonable control; or
Unauthorized modification of course materials.

Nothing in this Legal Notice excludes responsibility that cannot legally be excluded.

23. Reporting security issues

Users who identify a suspected security vulnerability should report it privately to: hello@aeroleadership.com Users must not:

Exploit a vulnerability;
Access personal data without authorization;
Disrupt the website;
Publish sensitive security information before remediation;
Demand payment through threats; or
Use testing methods that damage systems or data.

Aero Leadership may investigate reports and take appropriate protective measures.

24. Suspension of access

Aero Leadership may restrict access where reasonably necessary to:

Protect website security;
Prevent fraud;
Protect intellectual property;
Investigate suspected misuse;
Comply with legal requirements;
Prevent harm to users;
Address a serious contractual breach; or
Respond to a valid authority request.

Any suspension of a purchased course will be governed by the Terms of Service and mandatory consumer law.

25. Applicable law

This Legal Notice and the use of the website are governed by Spanish law. Where a user is a consumer residing in another country, this choice of law does not remove mandatory protections applicable in the user’s country of habitual residence.

26. Jurisdiction

Consumer disputes will be submitted to the courts having jurisdiction under applicable consumer-protection and procedural law. Consumers are not required to waive a legally protected jurisdiction. For disputes involving users acting exclusively for business or professional purposes, and where legally permitted, the parties submit to the courts of Palma de Mallorca, Spain.

27. Complaints and enquiries

Questions, complaints and legal notices may be sent to: Aero Leadership Carrer de Gertrude Stein 1, 2-2B 07004 Palma, Spain Email: hello@aeroleadership.com Website: https://www.aeroleadership.com Please include sufficient information to identify the issue and any relevant account or transaction.

28. Amendments

Aero Leadership may update this Legal Notice to reflect:

Changes to the website;
Changes to the business;
New products or services;
Provider changes;
Legal or regulatory developments;
Security requirements; or
Corrections and clarifications.

The latest version will be published on the website with an updated revision date. Changes will not retroactively remove rights acquired under completed purchases.

29. Severability

If a provision of this Legal Notice is found to be invalid, unlawful or unenforceable, it will be interpreted or limited to the minimum extent necessary. The remaining provisions will continue in effect.

30. Contact information

For legal, contractual or website-related questions, contact: Aero Leadership Legal owner: Robert Hendrik van de Hoef Carrer de Gertrude Stein 1, 2-2B 07004 Palma, Spain Email: hello@aeroleadership.com Website: https://www.aeroleadership.com